The MyWeightWorld Web site contains links to other sites. Once you enter another Web site (whether through an advertisement, service, or content link), be aware that MyWeightWorld is not responsible for the privacy practices of such other sites. We encourage you to look for and review the privacy statements of each and every Web site that you visit through a link or advertisement on MyWeightWorld.
Even if you do not register with MyWeightWorld, we collect Non-Personal Information about your use of our Web site, special promotions and newsletters.
We also may use Web Beacons to collect Non-Personal Information about your use of our Web site and the Web sites of selected sponsors and advertisers, and your use of special promotions or newsletters. The information collected by Web Beacons (i) allows us to statistically monitor how many people are using our website and selected sponsors' and advertisers' sites, (ii) how many people open our emails, and (iii) for what purposes these actions are being taken. Our Web Beacons are not used to track your activity outside of our Web sites or those of our sponsors'. We do not link Non-Personal Information from Web Beacons to Personally Identifiable Information without your permission and do not use Web Beacons to collect or store Personal Health Information about you.
At registration and at various times as you use MyWeightWorld, you will be given the option of receiving recurring informational/promotional newsletters via email from MyWeightWorld and/or directly from third parties. These emails will not contain Personal Health Information. At the time you sign up for our email newsletters or any time thereafter, you can choose to Opt-In to receiving additional promotional emails from MyWeightWorld.
In order to subscribe to such newsletters via email, we need your contact information, such as name and email address. You can unsubscribe from the newsletters by simply clicking on the "unsubscribe" link at the bottom of any email newsletter. An email to our automated unsubscribe service will be created on your computer. Click the "send" button. You will then be unsubscribed from that newsletter within two to three business days. You may also unsubscribe or change any of your email preferences by clicking on the applicable links in your email newsletter or by changing your profile within MyWeightWorld. If you are experiencing difficulties with our automated unsubscribe service, please contact Customer Service. MyWeightWorld Customer Service will unsubscribe you from that newsletter in two to three business days.
In some cases, when you click on a link or an advertisement in an e-mail or newsletter, your browser may be momentarily directed to the website of a third party which, acting on behalf of MyWeightWorld (see Disclosure to Third Party Contractor Web sites, below), notes or "counts" your response to the e-mail or newsletter before re-directing your browser to your selected destination; this re-direction process will not be apparent to you. When you use MyWeightWorld's "Email a Friend", MyWeightWorld emails the article or other content you designate to your friend's email address and identifies your email address as the sender. MyWeightWorld uses the friend's email address to send your friend the particular email you requested.
As a service to our users, MyWeightWorld features message boards, chat rooms and other public forums where users with similar interests or medical conditions can share information and support one another or where users can post questions for experts to answer. We also offer online discussions moderated by medical or healthcare experts.
Any information shared (including Personally Identifiable and Personal Health Information) that you reveal in a chat room, message board, email, online discussion or other venue through MyWeightWorld is by design open to the public and is not a private, secure service. You should think carefully before disclosing any Personally Identifiable or Personal Health Information in any public forum. What you have written may be seen, disclosed to or collected by third parties and may be used by others in ways we are unable to control or predict, including to contact you for unauthorized purposes. MyWeightWorld is not responsible or liable for any disclosure or posting of Personal Information or Personal Health Information that you make on a chat room, message board, email, online discussion or other venue which is by design open to the public.
After you have registered as a member of MyWeightWorld, you may choose to use certain MyWeightWorld interactive content, tools and services that may ask you to voluntarily provide other types of information about yourself including Personal Health Information. Some of the tools (like certain quizzes or calculators) do not retain your Personal Health Information, while others (like weight tracking) store your Personal Health Information in accordance with the authorization you provide at the time you use the tool.
From time to time, MyWeightWorld offers users the opportunity to register for subscription services. Each subscription service has its own Service Agreement that governs your use of the service and the information we collect to provide the service. The Service Agreement will be disclosed to you at the time of registration for that subscription service.
We are committed to protecting the privacy of children. Neither MyWeightWorld nor any of its services are designed or intended to attract children under the age of 13. We do not collect Personally Identifiable Information or Personal Health Information from any person we actually know is under the age of 13.
Teens between 13 and 17 may register and use this site only with parental supervision. The parent or guardian is solely responsible for providing supervision of the minor's use of MyWeightWorld. The parent or guardian assumes full responsibility for ensuring that the registration information is kept secure and that the information submitted is accurate. The parent or guardian also assumes full responsibility for the interpretation and use of any information or suggestions provided through MyWeightWorld for the minor.
From time to time the MyWeightWorld, or its operations contractors acting on its behalf, conducts online research surveys in order to gather feedback about our site, our sponsors and opinions on important healthcare issues, through email invitations, pop-up surveys and online focus groups.
MyWeightWorld also provides links to sites provided by Third Party Contractor Websites that have business arrangements with MyWeightWorld to pay commissions based on sales of products or services generated through MyWeightWorld.
MyWeightWorld may provide Aggregate Information to third parties. For example, we might inform third parties regarding the number of users of our website and the activities they conduct while on our site. We might also inform a pharmaceutical company (that may or may not be an advertiser on our site) that "30% of our users live east of the Colorado" or that "25% of our users have tried weight loss drugs." Depending on the circumstances, we may or may not charge third parties for this Aggregate Information.
Despite MyWeightWorld Health's efforts to protect your Personally Identifiable Information and Personal Health Information, there is always some risk that an unauthorized third party may find a way around our security systems or that transmissions of your information over the Internet may be intercepted.
MyWeightWorld tools that collect and store self-reported data allow you to correct, update or review information you have submitted by going back to the specific tool, logging-in and making the desired changes. MyWeightWorld makes no guarantee on the length of time submitted data (either Personally Identifiable Information and/or Personal Health Information) is kept in an active or inactive form.
If you want to (1) delete your Personally Identifiable Information from our systems or (2) update the Personally Identifiable Information that you have provided to us, you may do so by deleting/changing your personal profile section on the MyWeightWorld site.
If you are having problems removing or changing your Personally Identifiable Information from our systems and/or have a complaint or problem, please contact Customer Service. Our Customer Service Department will forward your complaint to the appropriate internal MyWeightWorld department for a response or resolution. We try to answer every email within 48 business hours, but may not always able to do so. If you do not receive adequate resolution of a privacy related problem, you may write to MyWeightWorld Health's Privacy Help Desk at:
Upon your request, we will delete your Personally Identifiable or Personal Health Information from our active databases and where feasible from our back-up media. You should be aware that it is not technologically possible to remove each and every record of the information you have provided to MyWeightWorld from our servers or backup media.
If you have contacted MyWeightWorld about a privacy related concern and you do not believe that the problem has been addressed, you may file a complaint with TRUSTe at www.truste.org.